Frequently Asked Questions
Find answers to common questions about our products, services, and support
How Can We Help You?
Browse through our most frequently asked questions to find quick answers
We provide industrial pumps and valves for various sectors including chemical, pharmaceutical, food processing, water treatment, oil & gas, power generation, and marine industries. Our products are designed to meet the specific requirements of each sector.
Yes, we provide comprehensive technical support for all our products. Our team of experienced engineers offers installation guidance, troubleshooting assistance, maintenance advice, and operational training. Support is available via phone, email, or on-site visits when necessary.
We typically respond to all inquiries within 24 hours during business days. For urgent matters, we strive to respond within 4-6 hours. Our customer service team is available from 9:00 AM to 6:00 PM IST, Monday through Saturday.
Yes, we offer international shipping services to over 30 countries. We handle all necessary documentation, customs clearance, and logistics. Shipping times and costs vary by destination. Contact our sales team for specific details regarding your location.
Our product range includes AODD (Air-Operated Double Diaphragm) pumps, centrifugal pumps, gear pumps, metering pumps, vacuum pumps, and submersible pumps. Each type is available in various materials and configurations to suit different applications.
You can place an order by contacting our sales team directly via phone or email. After discussing your requirements, we'll provide a detailed quotation. Once approved, we'll process your order and provide regular updates on its status until delivery.
Yes, we specialize in customizing pumps and valves to meet specific application requirements. We can modify materials, dimensions, connections, and operating parameters. Our engineering team will work with you to develop the optimal solution for your needs.
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